Privacy Policy

Overview

RPAI operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). RPAI is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information, depending on how you interact with the Services:

Contact details — your name, address, billing address, shipping address, phone number, and email address.
Financial information — credit/debit card numbers, payment card information, transaction details, and payment confirmation.
Account information — username, password, security questions, preferences and settings.
Transaction information — items you view, cart, wishlist, purchase, return, exchange or cancel.
Communications with us — information you include in customer support inquiries.
Device information — information about your device, browser, network connection, IP address, and unique identifiers.
Usage information — how and when you interact with or navigate the Services.

Personal Information Sources

Directly from you — when you create an account, visit or use the Services, or communicate with us.
Automatically through the Services — from your device via cookies and similar technologies.
From our service providers — when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services — to process payments, fulfill orders, manage your account, arrange shipping, and create a customized shopping experience.
Marketing and Advertising — to send promotional communications by email, text message or postal mail, and to show relevant online advertisements.
Security and Fraud Prevention — to authenticate your account, detect fraudulent or malicious activity, and secure our services.
Communicating with You — to provide customer support and maintain our business relationship with you.
Legal Reasons — to comply with applicable law, respond to valid legal process, or enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

Shopify and vendors who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
Business and marketing partners to provide marketing services and advertise to you.
Affiliates or others within our corporate group.
In connection with a business transaction such as a merger, or to comply with applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies independently.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

Right to Access/Know — request access to personal information we hold about you.
Right to Delete — request that we delete personal information we maintain about you.
Right to Correct — request that we correct inaccurate personal information.
Right of Portability — receive a copy of your personal information and request transfer to a third party.
Managing Communication Preferences — opt out of promotional emails at any time using the unsubscribe option.

We will not discriminate against you for exercising any of these rights.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.